🏥 For Medical Practices

Automation For Medical Practices
Starting With The Calls You’re Missing

You're not behind — you're busy caring for patients. Missed calls are usually the first thing worth automating — rarely the only thing. We look at everything your medical business repeats by hand, including patient scheduling, intake, reminders, and front-desk paperwork, and build a simpler way to handle it.

70%+
Medical Practices Using Admin AI
24/7
AI Answers Every Call
20+
Hours Saved Per Month
100%
Configured for Medical Workflow
Try It Yourself

Don't Take Our Word For It—Call Our AI Right Now

Experience exactly what your patients will hear. Call our demo line and pretend you need a medical appointment. The AI will take your info just like it would for a real patient.

Available 24/7 • Try it yourself

What Medical Practices Still Do By Hand

None of this needs a person. All of it currently gets one.

📅

No-shows and empty slots

Missed appointments are unrecoverable revenue, and filling a cancellation means ringing down a list.

📋

Intake paperwork on arrival

Patients filling forms in the waiting room, then staff typing the same information into the system.

💳

Insurance eligibility checks

Verified per patient per visit, usually by portal or phone, usually the day before if there's time.

🔁

Annual and follow-up recalls

Patients due for a wellness visit or follow-up, tracked on a list somebody has to work.

📨

Referral tracking

Referrals sent out and then chased manually to find out whether the patient ever went.

📞

Phones ringing through clinic

Reception handling a queue and a phone line at the same time, all day.

Recognise three or more? That's usually where we start.

Works With Your Team—or As Your Team

Whether you have office staff or you're a one-person operation, our AI adapts to fit.

🏢

Already Have a Front Desk?

Your AI works alongside your receptionist—not instead of them.

  • ✓ Handles overflow when lines are busy
  • ✓ Answers after-hours and weekend calls
  • ✓ Captures full caller details and transcripts
  • ✓ Sends summaries so your team stays informed
  • ✓ Your receptionist stays in full control
  • ✓ Reduces interruptions and burnout
📱

Don't Have a Receptionist?

Your AI becomes your 24/7 virtual receptionist—at a fraction of the cost of hiring.

  • ✓ Professional call answering with your company name
  • ✓ Structured intake—captures name, issue, urgency
  • ✓ Automatic SMS and email follow-up
  • ✓ Routes urgent calls directly to your cell
  • ✓ Far cheaper than a $3,500/month employee
  • ✓ Never calls in sick, never takes vacation
Stop Overpaying

Ditch the $500+/Month Medical Software

athenahealth, NextGen, eClinicalWorks—they all want $400-800/month per provider for features you'll never use. And you still don't own anything.

Our platform includes a simple, powerful patient management system built for small medical practices—not enterprise hospital systems. Patient profiles, appointment history, treatment notes, and SMS—built around how you actually work. No bloated features. Just what you need to run your practice.

They Charge
$500+/mo
athenahealth, NextGen, eClinicalWorks

You Own It
One Build
Bought outright, or financed at 0%
See how ownership works →

What We'd Automate For A Medical Practice

Not a package. These are the things that come up most often in medical — we'd work out which of them actually apply to you.

📅

Reminders and cancellation backfill

Appointment reminders that cut no-shows, with cancelled slots automatically offered to waiting patients.

📋

Pre-visit digital intake

Forms completed before arrival and flowing into the record rather than being retyped at the desk.

💳

Eligibility check prompts

Verification triggered ahead of the appointment rather than remembered on the day.

🔁

Recall campaigns

Patients due for annual visits or follow-ups contacted automatically with a way to book.

📨

Referral follow-through

Referrals tracked to completion so the loop actually closes.

📞

Call overflow handling

Calls answered when reception is with a patient, with reason for calling captured and routed.

🔔

Post-visit check-ins

Automatic follow-up messages after procedures or new prescriptions.

⭐

Feedback and review requests

Requests timed after the visit, to the patients most likely to respond.

And sometimes the answer is “don't automate that, it isn't worth it.” We'll tell you that too.

Where We'd Probably Start

Based on what usually costs medical businesses the most time. Your audit decides the real order.

No-show reduction
the slot you can never sell twice
Pre-visit intake
the paperwork retyped at the front desk
Recall campaigns
the follow-ups that slip when clinic is busy
Regulatory Notice: This platform is built for appointment scheduling, client communication, and practice workflow automation. Storage of protected health information (PHI) and HIPAA compliance require a separately contracted Business Associate Agreement (BAA) and regulated build configuration — not included in the standard build. Contact us to discuss compliance requirements for your practice.

Where To Start

AI phone answering is one of the things we automate — not a product with its own price list. What it costs depends on what you actually need it to do.

Free 30-Minute Automation Audit

Show us how your business runs today. We'll look for the repetitive work — missed calls, scheduling, follow-up, paperwork, double entry — and tell you what we'd automate first. Sometimes we'll tell you a process isn't worth automating at all.

No obligation to hire us afterward.

Book My Free Audit →

Ways To Work With Us

Pay as you go at $150/hr, or put us on a month-to-month retainer from $295. No long-term contract — and anything we build keeps running whether you keep paying us or not.

Pay as you go. Put us on retainer. Fire us when you don't need us anymore.

See Pricing

Third-party services such as phone usage, text messaging, hosting, and AI usage are billed separately and, wherever practical, on accounts owned by your business.

Frequently Asked Questions

Is this HIPAA compliant? +
HIPAA compliance and a Business Associate Agreement (BAA) are available as a separately contracted engagement — they are not included in the standard build. If your practice stores PHI in the system, we can scope a regulated configuration with BAA execution. Contact us to discuss.
Will patients know they're talking to AI? +
The AI introduces itself naturally and handles calls professionally. Most patients don't mind—they just want to book an appointment. If they ask for a human, the AI collects their info and you get notified to call them back.
What if a patient has a medical emergency? +
The AI is trained to recognize medical emergencies (chest pain, stroke symptoms, severe injury, breathing difficulty) and will immediately escalate to your emergency line or advise calling 911. You set the escalation rules.
Can I turn the AI off when my front desk is available? +
Absolutely! There's a simple toggle in the dashboard header. Turn the AI off when your front desk is free to take calls personally, then toggle it back on during busy times or after hours. You're always in control.
How does booking work with multiple providers? +
You can set up multiple providers with separate schedules and availability. The AI will check availability across all providers and book accordingly. Color-coded calendar makes it easy to see who's where.
What happens during the setup? +
We train the AI on your services, insurance accepted, office hours, and how you want calls handled. If contracted, we complete HIPAA configuration and execute the BAA as a separate engagement step. We port or forward your existing number. Setup takes about 1-2 weeks.
Will this replace my receptionist? +
Most clients use our AI to support their front desk—not replace it. The AI handles overflow calls, after-hours coverage, and weekend inquiries so your receptionist can focus on in-person customers and complex issues. For businesses without a receptionist, it provides professional 24/7 coverage at a fraction of the cost of hiring.
  • Answers calls your staff can't get to
  • Provides coverage when your office is closed
  • Captures every lead—no more missed opportunities
  • Your team stays in control with the AI on/off toggle
  • Works as a full virtual receptionist if you don't have one
Can you work with a medical practice's privacy requirements? +
For scheduling, reminders and administrative workflow, yes. Anything handling protected health information requires a separately contracted engagement — our standard build is not HIPAA-certified by default. We'd rather be plain about that at the audit than find out later.
What would you automate first? +
Usually no-shows and pre-visit intake. Reminders that reduce missed appointments show up in revenue immediately, and moving intake to before the visit gives the front desk their morning back.
Is there a contract? +
No long-term contracts. Retainers are month-to-month and you can cancel any time. Anything we build for you keeps running whether you keep paying us or not — you own the software, you are only ever paying for our time.

Ready to Stop Missing Patient Calls?

Book a free 30-minute audit. We'll show you what's worth modernizing — and what to leave alone.