From the moment a customer calls to the Google review request after the job - here's what happens automatically.
The second someone calls your business number, the AI picks up. No rings to voicemail. No "please hold." It answers with your company name, ready to help.
If someone says "flooding," "burst pipe," "gas smell," or "no water" - the AI recognizes it's urgent. It tells the customer to hang tight and immediately calls your cell phone.
For non-emergencies, the AI gathers their name, phone, address, and what's wrong. Then it texts them a link to pick a time slot that works for them. They book right from their phone.
The moment they pick a time slot, they get a text confirming the appointment. Date, time, your company name - all spelled out. No confusion about when you're coming.
The day before their appointment, they get another text reminding them you're coming. This cuts no-shows by 60%. Customers appreciate the heads-up.
After you finish the work, you (or your tech) mark the job as "completed" in the dashboard. Takes 2 seconds. This triggers the review automation.
The next day, the customer gets a friendly text asking how things went. If they're happy (most are), there's a direct link to leave you a Google review. More reviews = more calls.
Every person who calls becomes a contact in your database. Name, phone, address, what they needed, when you serviced them. This is YOUR list - not stuck in some SaaS you're renting.
Every conversation is saved word-for-word. Want to know exactly what a customer said? What they were quoted? What address they gave? It's all there. No more "he said, she said."
Every incoming call
When "flood," "gas," "burst" mentioned
During the call
Instantly after booking
24 hours before appt
24 hours after job done
Every call & booking
After every call
Almost nothing. Here's your entire job:
The AI books them. You just need to be there.
One tap on your phone. Takes 2 seconds. Triggers the review request.
When the AI calls you about a flood or gas leak, pick up. Those are the money jobs.
That's it. Everything else runs automatically.
Call our demo line or get a free consultation.